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Effective Communication: Your Key to Success
Instructors: Cindy Kocher and Pat Pierce
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Come join us as we explore how to develop more effective communication skills for the purpose of standing in our own power in the workplace and at home. |
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When was the last time you felt you were clearly understood? Why do I make someone else’s comments mean something about me? Use your personal power and communicate more effectively! ------------------------------------------- Are you sometimes at a loss for the “right” words?
Ever feel “put down” and wish you knew what to say?
- Learn how to say “YES” or “NO” at the right time - Create an environment of belonging - Celebrate speaking and being understood - Learn how to redirect hostile behavior - Speak up for yourself and others without being a bully - Learn what to do when your subordinate refuses to accept her assignment - Recognize communication pitfalls and learn how to avoid and/or handle them - Create win-win situations every time
This is an interactive course, lots of practice and feedback so you build your skills.
Objectives After completing this course, you will be able to:
- successfully delegate work assignments to co-workers/peers for the purpose of maintaining a positive work environment - recognize when behavior and communication is creating a potentially hostile situation - demonstrate techniques for redirecting and refocusing hostile situations - demonstrate strategies for creating a positive teamwork environment - identify how personal experience, culture, and values influence work and social communication
The course begins on Thursday evening and continues all day Friday. Be sure to tell your friends, family and co-workers to take advantage of this exceptional learning opportunity.
Course fee: $99
Next Course:
May 20-21, 2010
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Pat Pierce, Ph.D, ARNP, FAAN, has a Doctorate in Health Policy and is an advanced practice family nurse practitioner. She has initiated nationally recognized programs for medically fragile and chronically ill children and their families. She has many years in executive health care positions and nursing education. She is widely published in health care systems, critical thinking, and child health.
Cindy Kocher, BA Human Resource Professional, Personal Development Coach and Trainer
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FUTURE COURSES May 20-21, 2010 November 11-12, 2010
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